| CUSTOMER SATISFACTION SURVEY
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All fields marked " "
are mandatory. |
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| 1) How often do you shop in
a retail store?
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| 2) What is it about Lifestyle that you like the most? |
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Pleasant place to shop
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Has a fairly good Collection
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Have noticed that the staff are quite helpful
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Usually Lifestyle has good offers
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| 3 ) Which of the stores
do you prefer when it comes to?
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4) Comparing us across categories, which store would you shop for each
of the following:
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| 5) Would you recommend Lifestyle to your friends, colleagues, relatives? |
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| 6) How do you feel about the preference given to you as an Inner Circle member? |
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| 7) Which of the following attracts you when you purchase/accept a loyalty card?
Rank them( 1 to 5) |
Tie-Ups with restaurants/theatres/salons etc.
Membership points on all purchases
Discounts/Offers
Promotions
Info on new launches/previews/privileges given to you when you shop
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| 8) Do you prefer shopping more because you are a member of a particular store? |
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| 9) Which of the following retail loyalty cards do you also hold besides the Lifestyle Card?
(click as many as applicable) |
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| 10) Which industry rewards programme gives better privileges?
Rank them( 1 to 5) |
Hotel
Fuel retail
Airlines
Departmental Store
Credit cards
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| 11) How much do discounts/offers/promotions entice you to shop at the particular store? |
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| 12) Given they could attract you, which of the below would you prefer? |
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| 13) Which Lifestyle promotion did you like the most? |
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| 14)What are your
expectations from a loyalty program? |
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| 15)Have you approached the
Inner Circle desk after enrollment?
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| 16)If Yes,for what purpose |
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| 17)Being a member, what
kind of privilges would you prefer most?(Rank in order of preference, 1
being most prefeered and 5 being least)(Rate in order of preference ,1
being the lowest and 10 being the highest) |
| Privileges |
Ranking |
Rating |
| Exclusive shopping counters |
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| Exclusive billing counters |
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| Members exclusive maganizes |
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| Reserved parking |
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| Be the first to know...!!! |
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| Product/Sales Prieview |
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| Premium Market Offers |
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| Special Pricing |
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| Ease of use of reward points |
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Please assign unique rank and rating
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| 18)What are your
expectations of the Inner Cicle desk? |
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| 19)Pupose of visiting the
website |
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| 20) How would you prefer to be informed about every promotion/offer/sale that we have? |
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| Contact Details |
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| Door No / Floor |
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| Street / Road |
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| Suburb / Area |
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| Country |
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| State |
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| City |
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| Pin Code |
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| E-Mail ID |
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